我们花了30分钟才找到它——寄存箱使用的是黄色的DHL PackStation。之所以很难找到，是因为我们完全没想到要把行李存放在PackStation里。 我们一度不确定能否取回行李，因为这看起来就像是通过DHL寄送行李一样……此外，“Radical Support”的客服在周日响应非常慢，而且周日不提供电话支持。
最后我们终于弄明白了：你需要点击“存入”，并手动粘贴邮件中收到的代码。随后你会通过邮件收到另一个代码，用于打开储物柜。遗憾的是，一旦你用第二个代码打开储物柜，就无法再次使用该柜子，预订也随之结束。
We spend 30 minutes to find it - the storage box uses the yellow DHL packstation. It was really difficult to find it because we were definitely not expecting to leave our luggage inside a packstation. We were unsure whether we will ever get our luggage back, because it looked like we were sending our luggage away via dhl…Besides “radical support” customer service was really slow on Sunday and telephone support is not available on Sunday.
In the end we figured it out, you need to click “deposit” and manually paste the code you got via the email. And then you will receive another code via email to open the locker. Unfortunately, you as soon as you open the locker with the second code, you cannot use the locker again and your booking is over.
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