荷物預かりポートオーソリティ

The first luggage storage location we booked refused to accept our bags. In the app, we received the location details and went there, but the shopkeeper told us we were at the wrong place. The address shown in the app was actually two buildings away, even though the photo of the shop and the location description matched perfectly. We went outside and called the phone number listed for the shop. The same person answered the phone, which confirmed that the contact details in the app were correct. I don't know why, but he simply didn't want to store our luggage. We contacted customer support, and they were immediately helpful. They quickly reallocated our booking to another luggage storage location.

It was tricky to find the place.

Very positive for a first time, location representative was very pleasant and reassured this service was safe and secured. Upon returning hours later the same representative was at the location and assisted with returning our baggage. Will use this service again in future visits.

Location was excelent. Client service works perfect

Friendly, efficient, convenient

Very helpful service, and it was easy to retrieve my bags at the end of the day.